Category Archives: Working World

Unabashed mockery of work-related language

Facing the new year

Closing out 2015, I find three signs aptly express my feelings about this season. First:

Ten fingers? Check. Ten toes? Ditto. Sanity? Doubtful.

I checked the definition of “checkout,” which involves a summing up of obligations and payment thereof. This sign caught my eye, and not only because it signals a further decline in customer service. (I’ve just completed two transcontinental airline flights, so that topic is on much my mind.) What drew me is the “self” portion of the sign. January approaches, and like the Roman god Janus (who was probably not the source of the name “January”), I look both forward and back. But mostly I look inward, to “checkout” the state of my “self.” I won’t place my findings here – too private – nor will I stop as January ends. The unexamined life is not my style. Obsessive worrying, alas, is. (And yes, compulsive snark, too.)

Here’s the second sign:

To where?

I could insert a wish here – that the sign not be a prediction of my, your, or our collective future. But a daily dose of The New York Times shows, beyond a doubt, that a “rough road” is likely for all of us. Nor in good conscience can I insert a platitude – something about life’s bumps strengthening character. Sometimes life’s bumps lead only to bruises. Yet Yogi Berra – the late, great Yankee catcher and creative grammarian – gave good advice: When you come to a fork in the road, take it. Rough or not. After all, what’s the alternative?

Finally, no new year (and no New Year’s post) would be complete without a resolution. Mine begins with this sign:

Who wants to be “the top bell”?

I saw this sign behind a construction fence enclosing access to the Second Avenue Subway. It contains, in my opinion, the coolest job title ever. I resolve to become, by the end of this new year, “the top bell.” Whatever that is.

Grade D+

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I’ve written elsewhere (“Missing and Presumed” at http://www.grammarianinthecity.com/?p=311) about dropping the letter D from expressions such as “grill cheese,” “old fashion,” and “never close, open 24/7.” This sign has the opposite problem:

Grilled and Deli Man

Reflected light mars the photo, so to clarify, the store is hiring a “Delivery, Cashier, Grilled & Deli Man.” If I take the noun “man” as the center of this statement from a non-equal-opportunity- employer, the other words serve as modifiers. So the store seeks a “delivery man,” a “cashier man” (turning the noun “cashier” into an adjective), and a “grilled and deli man.”

The last phrase leads me to a couple of questions. Does an applicant have to submit proof that detectives placed him in a windowless room under a bright lamp where they grilled him for hours about, presumably, his qualifications for working in a deli? I can hear the boss now: “Pre-grilled applicants save interview time.” Or is the shop hiring a man who has spent some time over charcoal? I shudder at that last possibility. I shudder at the spelling/grammar error too, but less. Much less.

Woof

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Most of my posts are about two-footed New Yorkers, but this one concerns those traveling on four feet – actually, four paws. What do you make of this sign, painted on the window of a store specializing in wireless communication devices?

“Proud to be . . . dog friendly.”

Does this mean that the phones are chew-resistant or taste like premium dog chow? That they transmit every nuance of “arf arf” with perfect clarity? That the keyboard letters are far enough apart for paw-typing? I pondered these questions as I stared at the window. My first theory was that the store allows dogs inside, perhaps handing out chew toys or meaty bones. I considered the fact that lots of stores brag about their welcoming attitude to customers’ dogs. But those signs are usually smaller and located near the doorknob or handle. This one takes up a good portion of the shop window. Letting Fido into the establishment would seem to merit a less prominent sign. I still don’t know why it’s there, and I’m too shy to go in and ask.

This one is much smaller and located in the usual spot for such notices, right on the door. But it’s still strange:

Everyone else’s pets – come on in!

The sign suggests that employees’ pets are banned, but customers’ pets are “allowed in the store.” What do you think?

Have a Good Whatever

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The New York Times reports that Starbucks has unveiled the 2015 holiday coffee cup, a Rothkoesque shading of reds adorned only with the corporate logo.

Noncontroversial coffee cup available here! Or at least that’s the goal.

The official line is that the company wants to encourage creativity and doodling on cardboard vessels in those willing to pay far too much for a beverage. (Okay, “pay far too much” isn’t part of the official line. It’s my observation.) According to Starbucks, the goal of the 2015 cup is “to usher in the holidays with a purity of design that welcomes all of our stories.” In other words, aim for everyone and offend no one.

Of course, critics immediately blasted the company for “erasing Christmas” and even “hating Jesus.” I must confess that I’ve never thought of turning to a coffee cup for spiritual inspiration. Plus, the official symbols of Christmas in New York City, as far as I can tell, are the giant tree in Rockefeller Center and brightly decorated, strident pleas to spend money on presents. So at first the Starbucks controversy puzzled me.

But then I realized that Starbucks’ new cup is part of a trend toward meaningless generalities. Employees in local stores used to wish that I “have a nice day,” or, from the over- perky, that I “have a really great day.” Counting my change and trying to remember the next item on my to-do list, I paid little attention to these fervent hopes for my wellbeing. But somewhere in my consciousness was a bit of gratitude, and I did notice when the comments changed. Now shopkeepers generally tell me to “have a good one.” A good what? Not that I was crazy about “nice” or “really great” day, but seriously, were those expressions too controversial? And is the next step, “have a good whatever” or, with a nod to Seinfeld, “a good yada yada”?

Sir Isaac Newton held that every action is balanced by an equal and opposite reaction. The rise in blandness, it seems, makes extremism not only possible but inevitable. In other words, that plain red coffee cup sets the tone of the US presidential campaign. Who knew?

Keep Clam And . . .

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My friend Catherine told me about a shirt with the slogan “Keep Clam and Proofread On.” In the spirit of keeping clam, I submit this sign, which the Department of Sanitation of New York (DSNY) taped to a lamppost on West 72nd Street, just before the Pope’s visit.

He said?

The photo quality isn’t great, so I’ll repeat the text of the numbered items and the paragraph at the bottom of the sign, which begins with an underlined statement:

For Wednesday, September 23, 2015, regular set-out and pick-up time (black bags).
But, for Friday, September 25, 2015, DSNY will pick up the garbage (black bags and recyclables) on Thursday evening from 4:00 o’clock to 12:00 midnight.

Nothing on Friday morning at all. Most likely 5:00 or 6:00 p.m. start on Thursday, he said the 4 – 12 shift.

I think we can all agree that the best response to this sign is huh? The numbered items attempt clarity, thoughtfully including the month, day, and year in case anyone was in a coma and emerged just in time to see the Pope, missing the media blitz the rest of us encountered. But item number two could be reworded. I’m being picky here (what else is new?) but I’d prefer to see “instead of Friday” replace But, for Friday. At a minimum, I’d dump the comma, which to my ears breaks the flow of the sentence.

And then that last paragraph! Who is he? Probably not Pope Francis, who is interested in workers’ rights but unlikely to concern himself with rescheduled sanitation shifts. Furthermore, is it from 4:00 o’clock, as item two says, or a 5:00 or 6:00 p.m. start, as the last paragraph states?

Moral of the story: Don’t cut and paste, and proofread clamly, in case you find a Type O.

The Signies

What’s in a name?

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Google and others are currently investing a billion dollars or so in . . . well, in what? An invention that has, at best, a dubious name.

Now, assigning a name that attracts attention and doesn’t intentionally mislead is no easy task. (I’m ignoring, for now, names whose sole purpose is to deceive consumers – something akin to “Healthy Cigarettes.”) So consider for a moment the race to develop a car that moves along without an active, engaged, human driver. Of which, judging from what I see when I walk around the city, there are many.

The current leader in the name-race is driverless car. I have a problem with that term. You can’t invent what already exists. True, humans sit behind the steering wheels of today’s driverless cars, but because the drivers are applying makeup, changing the CD, or uploading to Instagram, the vehicles are essentially driverless.

First runner-up is self-driving car, building on the tradition of self-cleaning oven, self-defrosting freezer, and other devices that replace human labor. In my view, this term is better, but picky grammarian that I am, I question the self portion of the name. Can an inanimate object have a self? If the lasagna drips out of the pan and sizzles on the oven floor (a frequent occurrence in my household), can the oven object? Does the freezer know that I have expired food stored in it? I rest my case.

Then there’s the robotic car. But how to differentiate between the sedan that turns left at the corner while human occupants send out selfies (Look at me! I’m inside a robot car!) and one that moves along, sans humans, to sweep the streets or scoop up poop? Plus, a robot car sounds like just the thing to transport sci-fi creatures that have artificial intelligence, unlimited working hours, and no need for health insurance beyond the occasional reboot.

On to autonomous. I liked this one until I looked up the official definition of autonomous and found that it means “independent,” “operating according to its own laws,” or “not governed by outside forces.” Do I have to mention the hefty DMV manual filled with rules a potential driver is supposed to know before receiving a license?

Not that licensees actually obey those rules. In fact, in tests of driverless, self-driving, robotic, or autonomous (pick your favorite label) cars, accidents occurred for the most human of reasons. Other vehicles – those with a human in charge – didn’t follow the rules. Hardly any came to a complete stop at a stop sign, for example. Non-human operated vehicles sat indefinitely, waiting with machine patience, for their chance to cross the intersection. I’d nominate that last term but somehow, somewhere (and probably in New York City) a German Shepherd is tooling along behind the wheel while its human companion considers the pros and cons of doggy daycare and leaves the driving to the canine.

If you have any suggestions for this automotive achievement, let me know. I’m off to walk the streets of Manhattan, self-walking and semi-autonomously. I’ll let you know if I run across any driverless cars, or if any run across me.

Don’t blame me!

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Harry Truman kept a sign on his desk in the Oval Office declaring that “the buck stops here.” Harry’s acknowledgement of responsibility is, unfortunately, not trending right now. Instead, blame-shifting is on the rise. Take a look at this sign, taped to the door of a major telecommunications company:

Management’s to blame

It’s worth noting that in front of the door is a single, short step. We’re not talking stoop here, or terrace, or anything other than the standard dirty, cracked, Manhattan sidewalk and what might reasonably be termed a ledge.

Some questions arise:

(1) Given the exorbitant rates for cellphone service, can’t the company afford a professionally printed sign? The morning I snapped this photo the paper was taped flat, but by the afternoon, the edges had curled up. Should I worry about network maintenance if the company can’t pay for a real sign?

(2) Has the property management been walking in and out of the building every day, tripping over passersby who sat on the ledge – er, I mean step? This building is near my home, and I’ve seen people sitting in front of it only once. On folding chairs. Striking workers tired of picketing, they weren’t barbecuing, just passing around sandwiches, listening to music, and generally having a fine old time. When the strike ended, everyone went away. Why the sign? Fear of copycat tailgating?

(3) Who is property management? The building, a giant windowless pile of brick, has been a telephone-company outpost since the dial-up era. Yet the sign appears to deflect responsibility to a nameless management. Maybe the person who printed the sign wanted backup authority? It’s not just me, a lowly secretary, who forbids you a seat. It’s them. Pay attention. Or should I say, ***ATTENTION***?

This don’t-blame-me sign is one example of a common type:

The manufacturer’s to blame!

The sign implies that you pay what the manufacturer demands, and not a penny more. The store owner takes no profit. The rent is a charitable contribution, as are the utilities and staff salaries. Right? Or, perhaps the store has ceded its pricing authority to the manufacturer, who applies an algorithm that includes the store’s expenses? Either way, it’s don’t blame me.

A variation on this theme is “lowest prices allowed by law.” I see this phrase on signs atop cigarette racks. Does this statement mean that the store gives you the smokes for free, except for taxes it merrily sends along to the state, city, or wherever? Doubtful.

That’s it for now. If you want more examples, you’re out of luck. I don’t write the signs. I just post what appears. Don’t blame me.

How’s that again?

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As a New Yorker, I’m used to oddities. I once waited for the green light on a midtown corner. It was raining hard. A fully-clothed woman standing next to me was calmly lathering shampoo into her hair. No one even blinked – including me. But these signs gave me pause.

First up is this one, which I saw on the window of a toy store:

A sidewalk inside?

I’m not sure what bothered me more: the location of the sidewalk or the idea of a private store selling a public sidewalk. Maybe it was the price. Ten bucks for a sidewalk is a real bargain.

And then there’s this notice from the same shop:

Does the stock get dental benefits?

Yes, I know that they mean “We are hiring people to work in sales or in the stockroom,” but I’m a grammarian, so I’m picky. It comes with the territory.

One more, from a pharmacy:

How about your “ill being”?

To talk about one’s happiness and health, you need the term well-being (with a hyphen) or wellbeing (one word). When you separate the two, the word well describes being. Presumably the pharmacy isn’t interested only in those whose being is happy and healthy. I’d like to think that they are also committed to people who aren’t feeling well.

That’s enough pickiness for one day. Be well!

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