
Readers of this blog know that my topic is usually language. But today I’m putting words to one side and focusing instead on actions. Specifically, what I witnessed on a Manhattan bus yesterday.
I was staring out a window, oblivious to my surroundings, when I slowly became aware of a little stir. The man on my left was rooting around in his grocery bag. He pulled out a roll of paper towels, peeled back the cellophane, tore off one sheet, and then another. He passed both towels to the woman next to him, who in turn passed them to someone sitting beside her, who leaned across the aisle and gave them to a mom who had used up a hefty supply of tissues on her child’s very drippy nose. The mom smiled her thanks and said, “This is the America I want to live in.” We bus riders chorused our agreement. Someone added, “That’s why I live in New York.”
I don’t think New Yorkers have a monopoly on kindness, but I do believe we seldom get enough credit for the amount of kindness this city calls forth from its residents every single day. Yes, we’re impatient. Yes, we can seem – and be! – rude. But for people from such varied backgrounds, whose experiences and beliefs may fall as far apart as Earth and Jupiter, we manage pretty well. And often, like today, New Yorkers step up in surprising ways. My busmates understood how annoying a trail of mucus can be, both to the dripper and the dripped on. Perhaps they also grasped that the dripper/drippee toggle can flip in the blink of an eye (or the ah-choo of a nose).
The world feels like a cruel, hard place right now. I’m hoping paper-towel man thrives and inspires others with his kindness. He certainly inspired me! I’m not planning to carry around a roll of towels, but I have resolved to pay more attention and to help whenever I can. If enough of us resolve to do so, perhaps we can collectively toggle from despair to hope.
























